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    PROS

    PROS

    AI-Powered Airline Retailing & Offer Management

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    PROS is a dedicated travel technology company helping airlines outperform with AI-driven solutions. It focuses on retailing and offer management to deliver customer-centric experiences. PROS helps carriers maximize revenue performance through patented science and proven AI.The company supports complete ecosystem orchestration for its clients. This allows airlines to connect disparate commercial systems into one unified platform. The platform serves over 130 airlines across the globe.

    Partner Management
    Houston, USA

    TL;DR

    PROS is a travel technology company that provides AI-powered airline retailing and offer management solutions. Its flagship product, the PROS Platform, helps airlines optimize revenue performance and deliver customer-centric experiences. Key differentiators include patented AI, deep industry experience, and a modular architecture that supports unlimited integration.

    "By building on PROS, we are able to offer tailored pricing options that meet the needs of our travelers, enhancing overall experience and driving customer-centric commercial offers."

    — Stefan Kreuzpaintner, Senior Vice President, Commercial Customer Offer, Lufthansa Group

    Value Proposition & Business Summary

    PROS is a leading travel technology firm that specializes in AI-powered airline retailing and offer management. The company provides a unified platform designed to help airlines of all sizes outperform in a competitive market. Its core focus is on maximizing revenue quality and delivering superior, customer-centric travel experiences. The unique selling proposition of PROS lies in its patented AI and deep industry expertise, cultivated over 40 years. This enables airlines to create, price, and distribute millions of optimized offers in real time. The platform’s modular, API-first architecture promotes "Integration Without Limits," allowing airlines to build a flexible commercial technology stack. This supports complete ecosystem orchestration. It connects everything from revenue management and dynamic pricing to merchandising and digital marketing. PROS helps airlines modernize their commercial operations, drive predictable growth, and adapt quickly to market changes. This makes it an essential partner for carriers focused on long-term profitability and innovation.

    Quick Facts

    Year Founded1985
    HeadquartersHouston, USA
    Company Size1,001-5,000
    Industry / SectorTravel Technology
    TypePublic
    Target MarketEnterprise
    DeploymentSaaS
    Regions ServedGlobal

    Core Competencies & Key Features

    AI-Driven Offer Optimization

    Uses patented AI to analyze market signals and traveler behavior to create revenue-optimal offers.

    Real-Time Dynamic Pricing

    Allows airlines to adjust prices for flights and ancillaries instantly based on real-time market data.

    Airline Revenue Management

    Provides industry-leading tools to forecast demand, manage inventory, and optimize network revenue.

    Digital Retail Solutions

    Offers digital storefronts and marketing tools that help airlines increase direct bookings and conversions.

    Ancillary Merchandising

    Enables airlines to create, price, and sell ancillary products and services to boost overall revenue.

    Modular Platform Integration

    Features an open, API-first architecture designed for seamless interoperability with other airline systems.

    Group Sales Automation

    Streamlines the group travel booking process for improved sales team efficiency and customer service.

    Awards & Certifications

    #1 Choice for Revenue Management
    #1 Choice for Offer Marketing

    Major Partners & Clients

    Lufthansa Group
    Etihad
    Virgin Atlantic
    United Airlines
    Air China
    Air Europa
    TAP Air Portugal
    Cathay Pacific

    Mission

    PROS aims to help airlines outperform by using AI-driven retailing and offer management solutions that deliver both customer-centric experiences and maximum revenue performance.

    Vision

    PROS envisions a future where all airlines can move beyond legacy systems to embrace modern, agile retailing that allows them to adapt, innovate, and grow profitably.

    Key Takeaways

    AI-Powered PricingUse patented AI to analyze market signals and traveler behavior for optimal pricing.
    Retail ModernizationTransition from legacy systems to a modern, agile offer and order management platform.
    Revenue OptimizationBuild revenue performance directly into offer creation to ensure profitable growth.
    Modular IntegrationConnect PROS with other vendors seamlessly using flexible APIs for better ecosystem orchestration.
    Customer CentricityDeliver real-time, contextual offers that improve the traveler experience and brand loyalty.
    Full-Funnel ControlManage the entire commercial process from capacity management to marketing on a single platform.