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    Sales Creatio

    Sales Creatio

    Agentic CRM & Workflow Platform with No-Code and AI at Its Core

    S

    Creatio provides an agentic CRM and workflow automation platform built on a no-code foundation with native AI. The company serves businesses seeking to enhance productivity by building applications and automating customer-facing and operational processes. Creatio’s key differentiator is its unified platform that combines CRM applications for sales, marketing, and service with powerful no-code tools.This approach supports rapid deployment and helps organizations achieve a faster return on investment. The platform designs for building everything from AI agents to complex workflows and supports Unified Partner Management.

    Partner Management
    Boston, USA

    TL;DR

    Creatio is a software company that provides an agentic CRM and workflow platform with no-code and AI capabilities.Its flagship offering is a unified platform that combines CRM applications for sales, marketing. And service with a powerful no-code studio.Key differentiators include its AI-native architecture, which allows users to build and deploy AI agents. And its focus on delivering rapid time-to-value for customers across more than 20 industries.

    "Enjoy sincere and long-lasting relationships based on value, trust, and warm & transparent communications. Genuine care is at the heart of our culture."

    — Creatio

    Value Proposition & Business Summary

    Creatio offers a unified agentic CRM and workflow automation platform that integrates no-code development and artificial intelligence at its core. The company empowers businesses to design, build, and deploy custom applications and AI agents using visual tools and natural language. Creatio’s unique selling proposition is its single-platform architecture, which natively combines CRM for sales, marketing, and service with a powerful no-code studio. This eliminates data silos, reduces total cost of ownership, and accelerates time-to-value. Serving over 20 industries, including banking, manufacturing, and the public sector, the platform provides tailored workflows that address specific business challenges. By making advanced automation accessible to non-technical users, Creatio enables organizations to enhance productivity, drive efficiency, and foster innovation across all departments. The company focuses on building lasting client relationships through a culture of care and transparency.

    Quick Facts

    Industry / SectorCRM & Workflow Automation
    Target MarketMid-Market & Enterprise
    DeploymentSaaS
    Regions ServedGlobal

    Core Competencies & Key Features

    No-Code Application Development

    Empower citizen developers to build and deploy applications using visual designers and natural language.

    Agentic CRM Platform

    Utilize a CRM with natively embedded AI agents that augment user capabilities and automate routine tasks.

    AI-Powered Workflow Automation

    Design, deploy, and manage intelligent workflows that streamline both customer-facing and operational processes.

    B2B Marketing Automation

    Execute and manage marketing campaigns and lead nurturing processes on a unified, AI-enhanced platform.

    Sales Force Automation

    Increase sales team productivity with tools for pipeline management, lead qualification, and process automation.

    Intelligent Service Management

    Resolve customer service cases faster with AI-powered tools for case and knowledge management.

    Industry-Specific Workflows

    Deploy pre-built solutions for over 20 verticals, including banking, insurance, and manufacturing.

    Awards & Certifications

    Leader in the 2025 Gartner Magic Quadrant for B2B Marketing Automation Platforms
    Visionary in the 2025 Gartner Magic Quadrant for Sales Force Automation Platforms
    Leader in the 2024 Forrester Wave: Low-Code Platforms For Citizen Developers
    Visionary in the 2023 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Strong Performer in The Forrester Wave: Sales Force Automation Solutions, Q3 2023
    Strong Performer in The Forrester Wave: Core CRM Solutions, Q3 2022

    Major Partners & Clients

    AMD
    Nasdaq
    MetLife
    Purplebricks
    Colgate
    BSN Sports
    Howdens

    Key Takeaways

    Unified PlatformCombine CRM, no-code, and AI on a single platform to break down data silos.
    AI-Driven EfficiencyUse embedded AI agents to automate routine tasks and enhance team productivity.
    No-Code DevelopmentEmpower business users to build applications and workflows without technical coding skills.
    Fast Time-to-ValueAchieve immediate business impact with ready-to-use solutions and rapid deployment.
    Industry SpecializationAccess pre-built workflows for over 20 specific verticals like banking and manufacturing.
    Partner Operations ManagementConfigure the platform to automate and streamline complex channel partner processes.
    Focus on CultureBuild long-term client relationships through a company culture centered on genuine care and trust.