Skilljar
The External LMS for Customer and Partner Education
Skilljar provides a leading customer and partner education platform designed to accelerate product adoption and improve retention. Its external Learning Management System (LMS) helps businesses create, manage, and deliver effective training programs for external audiences.Skilljar supports a core part of Partner Ecosystem Management by enabling. Companies to onboard, certify, and continuously educate their channel partners.The platform is purpose-built for driving business outcomes, turning education into a scalable growth engine.
TL;DR
Skilljar is a customer and partner education platform that helps businesses create, deliver, and measure training programs. Its flagship external LMS supports faster onboarding, increases product adoption, and improves customer retention. Key differentiators include robust customization, monetization tools, and deep integrations with CRM and customer success platforms.
"After a decade in customer education, we’ve learned that one-to-one training doesn't scale and how-to videos alone don’t work."
— Skilljar
Value Proposition & Business Summary
Skilljar is a specialized customer and partner education company providing a top-tier external Learning Management System (LMS). The platform is designed for businesses, particularly in the SaaS and technology sectors, that need to educate audiences outside their organization. Its unique selling proposition is a purpose-built solution that drives tangible business outcomes like accelerated onboarding, increased product adoption, higher customer retention, and new revenue streams from training. Unlike generic internal LMS platforms, Skilljar focuses on the entire external learner journey. It offers deep customization to match brand identity, robust monetization tools, and critical integrations with business systems like Salesforce and Gainsight. This allows companies to not only deliver training but also measure its direct impact on key metrics such as Net Promoter Score (NPS), customer health, and partner performance. Skilljar turns education from a cost center into a strategic growth driver for the entire customer and partner ecosystem.
Quick Facts
Core Competencies & Key Features
External LMS Platform
A purpose-built learning management system for training customers, partners, and external audiences.
Customer Onboarding
Automated learning paths designed to help new users achieve value quickly and reduce initial churn.
Partner Enablement & Certification
Scalable programs to train and certify channel partners, resellers, and service providers.
Training Monetization
Integrated e-commerce tools for selling courses, subscriptions, and training content.
Salesforce Integration
Native connectivity with Salesforce to link training data directly to customer and partner records.
Learning Analytics
Dashboards and reports that measure training engagement and its impact on business goals.
Branded Learning Experiences
Highly customizable academies that provide a seamless, brand-aligned learner environment.
Awards & Certifications
Major Partners & Clients
Mission
Skilljar aims to help businesses transform their customers and partners into experts by providing an easy-to-use and powerful external education platform.
Vision
Skilljar envisions a world where education lives everywhere, seamlessly integrated into the customer experience to drive adoption, retention, and growth for every business.