Humanizing Brands: Authentic Stories for Connecting & Partnering
In this episode, Sugata Sanyal Founder & CEO of ZINFI, hosts a compelling discussion with Ademola Adelakun, Founder of A2 Media, and Will Taylor, Co-founder & Chief Partner Officer at Audience-led. The trio delves into the importance of humanizing brands through authentic storytelling for effective partnering. Key insights include how entrepreneurs build a genuine online presence, the raw realities of business building, and the evolving communication strategies within complex partner ecosystems. They emphasize moving beyond transactional interactions to foster genuine connections. Listeners will gain valuable perspectives on leveraging personal narratives and emotional impact to build trust and drive engagement, ultimately enhancing partnering efforts in today's multi-generational and multi-channel business environment. Tune in to discover actionable strategies for forging deeper, more meaningful collaborations.
TL;DR
In this episode, Ademola Adelakun and Will Taylor discuss the transition from casual content creators to B2B marketing experts. They explore the importance of humanizing brands through video, the efficiency of ecosystem-led growth, and how leaders can overcome the fear of posting on social media to build lasting communities.
"The most effective way to market to an enterprise is to stop acting like a corporation and start acting like a trusted neighbor in the industry ecosystem."
— Ademola Adelakun and Will Taylor
What We Discussed
The Evolution of Personal Branding
Transitioning from a technical role to a public-facing one is a challenge many leaders face. Ademola Adelakun and Will Taylor reflect on their early days making videos on Snapchat, long before they were building marketing agencies. This experience allowed them to develop a humanized brand that resonated with a community in Waterloo. They found that being recognized for their authentic selves was a powerful precursor to their later business success.
- •Starting early helps in finding a unique voice without the pressure of corporate KPIs.
- •Community building is about living your life and sharing it with others.
- •An audience of 10,000 can feel like the entire world when you are starting out.
- •People appreciate seeing the personal aspect of the individuals they follow.
- •The skills learned in casual content creation are highly transferable to the B2B world.
- •Authenticity is the most effective way to build a lasting reputation online.
- •Consistency is key to moving from a stranger to a trusted advisor in your niche.
Strategic Video Production for Tech Companies
Marketing teams at large tech companies often have the desire to incorporate video but lack the strategic framework. A2 Media helps these companies by designing a video strategy that defines what should be made and then handles the production. This approach allows brands to maintain a high standard of post-production quality while focusing their internal energy on higher-level marketing goals. High-profile clients like Okta benefit from this outsourced expertise.
- •Many marketing teams have no idea what to make when they start with video.
- •Post-production is often the bottleneck for busy internal marketing departments.
- •Strategic video content helps in humanizing large enterprise brands.
- •Outsourcing to experts ensures a higher quality of visual storytelling.
- •Video strategy should align with the overall business objectives and sales goals.
- •Consistency in video production builds brand recognition over time.
- •Working with agencies provides a fresher perspective on creative projects.
Orchestrating the Partner Ecosystem
Ecosystem marketing involves a shift from individual efforts to a networked approach. Will Taylor explains how Audience-led helps companies throw events and produce content with their partners. They expand the definition of a partner to include anyone who influences the buyer, creating an engine for growth that is often cost-efficient. By co-funding programs, companies can achieve a much larger reach than they could on their own.
- •The ecosystem influences buyers in more ways than just signed contracts.
- •Co-creation of content allows for leveraging shared trust among audiences.
- •Ecosystem programs can be zero cost if partners co-fund the initiatives.
- •A business engine focused on the ecosystem provides robust market insights.
- •Partnering is a skill that requires deliberate orchestration and management.
- •The ideology of ecosystem marketing applies to companies at all stages.
- •Joint events and content create a multi-touch influence on potential buyers.
Overcoming the Fear of Being Seen
The host discusses the difficulty of starting to post on LinkedIn, especially for those with an engineering background. The guests agree that the fear of cringing at your own content is a universal experience but can be overcome by focusing on education. They emphasize that showing up as a person, rather than a logo, is what builds the most authentic connections. The key is to stop trying to be perfect and start trying to be helpful.
- •Engineering and technical roles often make public sharing feel unnatural.
- •The 'cringe' is a necessary phase of professional and personal growth.
- •Focusing on education rather than fear-mongering builds more credibility.
- •Dialogue and engagement on social platforms lead to real business opportunities.
- •LinkedIn should be treated as a space for personal perspective and insight.
- •The abstract nature of the online space can be bridged through human storytelling.
- •Overcoming the barrier to entry requires committing to consistency over perfection.