TruMethods Peer
With Software And Strategy For A Continuously Evolving Industry
TruMethods offers a powerful combination of software, training, and community for Managed Service Providers (MSPs). The company helps MSPs deliver world-class service that differentiates them from competitors. By providing a proven framework and specialized software, TruMethods supports improved client strategy and revenue growth.This approach to Partner Operations Management enables MSPs to build high-value relationships and scale their business effectively.
TruMethods is a business transformation company that provides software and services for Managed Service Providers (MSPs). It helps MSPs deliver world-class service through a powerful combination of software, training, and community. The flagship product, myITprocess™, is a software platform that enables MSPs to. Develop repeatable client processes, build IT standards, and deliver strategic roadmaps. This approach helps providers grow revenue, improve retention, and build high-value client relationships.
"The support system and ecosystem that you have is just incredible. The framework they’ve created, there’s nothing like it."
— Doug Lowenthal | TruTechnology
Value Proposition & Business Summary
TruMethods is a business transformation organization that equips Managed Service Providers (MSPs) with the tools and strategies needed for success. The company delivers a unique, powerful combination of software, training, and community support. Its core mission is to help MSPs differentiate themselves by providing world-class service and transitioning into high-value strategic partners for their clients. The flagship software, myITprocess™, provides a system for developing repeatable processes, building IT standards, performing assessments, and creating strategic roadmaps. This is supported by the TruMethods Framework, a proven training methodology for growing revenue, improving client retention, and increasing profitability. By focusing on vCIO service delivery, TruMethods enables MSPs to scale their operations, enhance accountability, and significantly grow monthly recurring revenue (MRR). The platform supports key partner operations management functions that are critical for providers in an evolving industry.
Quick Facts
Core Competencies & Key Features
MSP Business Framework
Provides a proven framework that covers every aspect of running a successful MSP business, from sales to service delivery.
vCIO Service Enablement
Equips MSPs with the software and processes needed to deliver high-value virtual CIO services to their clients.
Client Strategy and Roadmapping
Enables the creation of detailed strategic roadmaps that align technology with a client’s long-term business goals.
Process Standardization
Allows MSPs to build and implement comprehensive IT standards for consistent and repeatable service delivery across all clients.
Revenue Growth Strategies
Offers training and tools designed specifically to help MSPs close more sales, increase prices, and grow recurring revenue.
Peer and Community Support
Fosters a dynamic community and peer group environment where MSPs can share insights and benchmark their performance.
Major Partners & Clients
Key Takeaways
Products & Services
TruMethods offers a portfolio that connects software tools directly with business strategy training. This powerful combination is designed to help Managed Service Providers (MSPs) grow their revenue and profits. The company’s product ecosystem centers on providing a repeatable process for client engagement and strategic planning.
By using the myITprocess™ software in tandem with the TruMethods Framework, MSPs can standardize service delivery. This creates high-value vCIO relationships. The system gives MSPs real-time insight into client technology and better management of their own internal processes.
Software Platform
This category includes the company's core software solution designed to automate and standardize client strategy.
myITprocess™
This software platform allows MSPs to develop and manage a repeatable client process. It serves as the foundation for building high-value, strategic client relationships. The tool is designed to provide an in-depth view of both client systems and the MSP’s own business. It simplifies the vCIO role for everyone in the company. It makes strategic planning a more structured and efficient activity. The software is key to delivering consistent advisory services across an entire client base.
IT Standards Builder
A core feature within myITprocess™, this tool allows MSPs to build their own unique IT standards. These standards define the baseline for technology alignment and best practices. This helps MSPs conduct consistent and thorough reviews for every client. The process ensures that all client environments meet a defined level of security, performance, and reliability. This is a foundational step in creating strategic roadmaps.
Compliance Guideline Library
This feature provides access to a library of industry compliance guidelines. MSPs can use these templates to assess client environments against known standards like HIPAA or PCI. This capability helps MSPs expand their service offerings into more regulated industries. It simplifies a complex process. It also adds significant value to the MSP’s security and compliance services.
Impact Assessment Module
With this tool, MSPs can complete detailed impact assessments. These assessments identify risks and areas where technology is not aligned with business goals. The software helps quantify the business impact of specific technology issues. This allows the MSP to have more meaningful conversations with clients. It shifts the discussion from technical details to business outcomes.
Strategic Roadmap Delivery
The platform enables the creation and delivery of a strategic roadmap for every client. This roadmap outlines technology projects and budget recommendations over time. It serves as a plan for future improvements. By providing a clear roadmap, MSPs can elevate their relationships. They become true strategic partners instead of just reactive support providers.
Training and Framework
This category covers the company's proven training programs and community support systems that complement the software.
TruMethods Framework
This is the company’s proven training system for MSP growth. It provides a complete methodology for every aspect of running an MSP business. The framework covers sales, service delivery, and strategic planning. When used with the myITprocess™ software, it helps MSPs close more sales and improve client retention. The strategies taught in the framework is designed to help MSPs increase their prices and grow MRR.
Peer and Community Groups
TruMethods offers members the opportunity to join peer groups. These groups allow MSP owners to share experiences and best practices. Members can compare their performance against other industry leaders. This community aspect provides a valuable support system and ecosystem. It helps members execute business plans and build accountability.
Frequently Asked Questions
TruMethods provides a complete system for MSPs to improve profitability and service delivery. It combines the myITprocess™ software with the TruMethods Framework training and a peer community. This complete program helps MSPs build world-class, high-value relationships with their clients and achieve scalable growth in their business operations.
The myITprocess™ software helps MSPs create a repeatable and strategic process for client management. It allows them to build IT standards, complete impact assessments, and deliver strategic roadmaps. This enables the MSP to function as a virtual CIO, which elevates their value and improves client retention and loyalty.
The primary goal of the TruMethods Framework is to provide MSPs with a proven strategy to grow their revenue. The training helps providers close more sales, improve client retention, increase their prices, and boost monthly recurring revenue (MRR). The framework covers a wide range of topics for running an MSP.
TruMethods' typical customers manages Service Providers (MSPs) who are looking to grow and mature their business. The solutions are ideal for MSPs that want to move from being. Reactive IT support providers to becoming proactive, strategic partners for their clients.
It helps them differentiate from competitors.
TruMethods helps MSPs increase their prices by teaching them how to demonstrate strategic value. By using myITprocess™ to create roadmaps and link technology to business goals, MSPs can justify higher service fees. The framework provides the sales and packaging strategies needed to confidently raise prices and win business.